Yes, In case of cancellation or rescheduling of an escape room booking, the following rules apply: Cancellation more than 1 week before the activity results in a 100% refund as a gift certificate. Rescheduling more than 1 week before the activity is free of charge. Cancellation less than 1 week before the activity is subject to a €50 cancellation fee, plus balance as a gift certificate. Move less than 1 week before the activity has a €25 move fee within 2 months, otherwise €50 cancellation fee with remainder as gift certificate. Cancellation less than 48 hours before the activity must be notified by phone; otherwise results in 100% cancellation fee. For last minute reservations with or without gift certificate call  +32 485 23 38 36